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NEW template Henri Launches!

Posted on March 8, 2010

We are happy to launch our new template Henri! Images for this template are courtesy Di and Craig from Jordan Photography. They have been with us for quite a few years and when we received their entry for images to be featured in our templates we were amazed at what they sent! If you are in Northern NSW in Australia I highly recommend checking them out :-) - http://www.jordanphotography.com.au/

 

INTRODUCING HENRI:

View Henri Here - http://www.portfoliositez.com/henri/

henri-home

Features include:

* direct linking to pages
* built in google analytics support
* stripped down html content display that will show your text and images  to search engines and non-javascript enabled vistors
* unlimited gallery sections which can each hold unlimited galleries
* jukebox per gallery section
* 200+ advanced settings that will let you tweak everything from the position of the fancy vertical text to the animation times and types
* no hard coded labels, you have complete control over every bit of wording throughout the site
* NEW jukebox
* NEW front-end cart
* NEW flexible interface so you choose how large you want it to expand to so that your images look just right* direct linking to pages
* built in google analytics support
* stripped down html content display that will show your text and images  to search engines and non-javascript enabled vistors
* unlimited gallery sections which can each hold unlimited galleries
* jukebox per gallery section
* 200+ advanced settings that will let you tweak everything from the position of the fancy vertical text to the animation times and types
* no hard coded labels, you have complete control over every bit of wording throughout the site
* NEW jukebox
* NEW front-end cart
* NEW flexible interface so you choose how large you want it to expand to so that your images look just right
*sizable interface that will resize to fit the browser allowing larger images

 henri-gal

 

henri-info

henri-calendar

henri-contact

 

Henri is now available for purchase in our shopping cart on our site :-)

 

 

SNEAK PEAK: CARL
You can view carl here: http://www.portfoliositez.com/carl/

Carl is a LARGE image interface with the ability to have it a ’sized’ interface instead. If in ’sized’ mode the interface will grow to as tall as the max height in the admin is set to.

carl-home

Large Fullscreen View

 

carl-home2

Fixed size view

 

carl-calendar

carl-gal1

carl-gal2

 

 

We are still putting the finishing touches on Carl and doing some testing so we will have a second sample next week. We will also start selling the template and doing Carl setups next week as well. :-)

 

WPPI
Jen and Jamie are at WPPI (booth 1470) . See details below!!’

 

 

SALE!!

Use coupon WPPI5 to get $5 any new service or extra
Use coupon WPPI50 to get $50 off any premium individual template purchase

(expires 3/12/2010)



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WPPI Here We Come!!

Posted on March 5, 2010

TGIF because I can hardly sleep I am SO excited about having a Portfoliositez booth this year! We are booth 1740 - If you are going to WPPI, or already there, be sure to join us. There will be a special coupon for the attendees as well as a chance to win a free service for a year. :-)

We are in the MGM Grand Marquee Ballroom next to borrowlenses.com.

     .
wppi-position

 

We will be launching a new site available for purchase and viewing on Monday. We will also be showcasing our second template design next week. It will be available for purchase the week following WPPI.

 

NOT GOING TO WPPI?

Don’t worry! We have a sale for you as well. Check back monday for the coupon codes :-)

 

 

NEXT WEEK (WPPI WEEK - March 7th-12th)

Jamie and I (and our husbands who were kind enough to take off of their work and help us that week) will be working the Portfoliositez.com booth. This means that we get to finally meet some of our wonderful clients! The down side is that we are a small company and losing two of us at once will affect setup times and responses to tickets. This means we may take the full 2-3 business days we ask for the setups and a full 1 business day for a response to a ticket or possibly a little longer. Our goal is to still provide fast and efficient help, and though Tammie, James, and Don are rock stars at answering questions fast they are only human ;-)

If there are any issues that require my (Jen) or Jamie’s attention we will try to get to them no later then Monday, the 15th. Your understanding for the delayed responses is greatly appreciated!

 

 

 HOPE TO SEE YOU AT BOOTH 1740!!!!



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Happy (Belated) Birthday Stephanie!!!

Posted on March 4, 2010

We have been so busy with the new templates we are working on and getting ready for WPPI we forgot to wish Stephanie a very happy birthday on Monday, March 1st.

HAPPY BIRTHDAY!! :-)

Stephanie is our newest team member and she is helping us with billing. Feel free to wish her a happy birthday if you receive a response from her this week.

That is it for this post. We are still working hard on the new templates and as soon as we have their launch dates and samples ready they will be posted here. :-)







To have… or not to have (phone support)

Posted on February 17, 2010

We’ve gotten some feedback lately that we should have phone support. We thought this might be a good topic for a blog post :-)

The main reason we have decided against phone support is because we find we answer issues quicker over the ticketing system. With phone support you are limited to talking to a couple people who may or may not understand your issue. With the ticketing system we have our programmers (including me) joining in to answer questions that are more complex or require extensive testing. We feel this is important because with a web based company almost all questions/problems require testing on our end to re-create the issue and then figure out why it is happening.  Instead of wasting your time putting you on hold over and over again we want you to feel comfortable submitting your problem/question to us and resting assured we are working on it and will let you know when it is resolved. The tickets we receive can range from a quick 5 minute answer to a complex full day of testing to re-create and troubleshoot.

The second reason we don’t offer phone support is because of the cost. Right now we have our costs streamlined by keeping overhead down which allows us to pass on the savings to you. This is how we can keep our prices so low. :-) If we offered phone support it would require us to increase prices to cover additional team members trained in phone support. Trust me- I am as awkward as it comes on the phone, you don’t want to talk to me ;-)

That being said our goal from the beginning was to offer a product and service unmatched that truly shows our clients how much we appreciate their business. We never want our clients to feel we are unreachable. We do call clients if there are any billing questions since that is usually very sensitive information. We are willing to add phone support if it is something that our clients would like, and change our pricing appropriately.

So, now for the fun part :-) We have created a poll to see if this is something our clients would like added to their service. Please feel free to leave your feedback and vote!

thanks!
Jen =)

 



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Happy Valentine’s Day!

Posted on February 12, 2010

We hope you go out and do something fun this Valentine’s Day. Russ is taking me to my favorite restaurant The Melting Pot tonight. :-) We wanted to share the love with a few coupon:

$5 off new service or extra template/switch - VDAY5
$25 off an owned license template - VDAY25

We also wanted to wish Don, our programmer, HAPPY BIRTHDAY! It was his birthday earlier this week. If he answers a ticket for you feel free to wish him a happy birthday :-)

 

have a wonderful weekend!

Jen =)



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EW Couture Freebies

Posted on February 10, 2010

We are lucky enough to know a VERY talented designer, Elena Wilkens. We will actually be building out one of her designs for a new template after WPPI :-)  You can checkout her blog at http://www.elenawilkenblog.com/

Elena, being the super cool person she is, wanted to offer ya’ll some freebies!

free_templates_february10_bookmarks

 

Check out her set of bookmarks, you can download them here . I know you’ll just love these!

Check out her website at http://www.ewcouture.com/ - be sure to sign up for her email list to receive future info and freebies :-)

 

Thanks Elena, you rock! :-)



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WPPI

Posted on February 5, 2010

Are you planning on going to WPPI but haven’t gotten your registraton for the convention yet? If so it is your lucky day :-) Be the first to comment “I’m visiting Portfoliositez at WPPI!” and receive a full registration free :-) This registration is good for only 1 person (no bringing a guest free) and does NOT include Plus or Masterclasses. It is a $399 value for non members.

I also wanted to let everyone know that Jamie’s surgery went well - thank you for all the well wishes. She should be back the week after next.  :-)



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Company News

Posted on February 4, 2010

Hi All!

It has been a real busy couple of weeks - so much going on at Portfoliositez :-)

 

NE W TEMPLATES:
First off we just wanted to let you know we are working on a couple different templates we are hoping to showcase at WPPI in about 4 weeks. Don, our other programmer, is working on his first template. I will be working on another template as well that we are planning on being done by WPPI

NEW TEAM MEMBERS:
We are trying hard to stay ahead of the curve as far as support and keeping the company running smoothly goes so we have hired two new team members. Morgan has joined us in customer service and Stephanie has joined us in billing. They are both working hard to learn the ins and outs of our company. If you get an email from Stephanie or a ticket response from Morgan feel free to welcome them :-)

JAMIE WILL BE GONE FROM FEBRUARY 4th - FEBRUARY 15th
Jamie has to go in for a medical surgery today (the 4th) and will be out for recovery until the 15th.  We wish her a safe surgery and a speedy recovery. As you may know Jamie is our operations manager and in charge of keeping this company running. Stephanie will be stepping in to help cover some of Jamie’s tasks, and I will be covering the others. During this time we ask for some understanding if the response times for billing inquiries take a little longer - Jamie has made an art out of running this company so it may be hard to keep up with the response times she provides :-)  We will try our best and whatever we come across that requires Jamie’s attention she will look at when she returns.

 

Hope everyone is having a fabulous week!

Jen =)



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Jackson - Sample 2

Posted on January 26, 2010

This is an example of what you can make a more sophisticated,clean and to the point version of Jackson look like :-)  - http://www.portfoliositez.com/jackson2/ - we’d like to thank Kristen from LanierStar (http://www.lanierstar.com/) for her beautiful images!

jackson-home

jackson-contact1

jackson2-cart

 

 

 

WHAT YOU SHOULD KNOW ABOUT THE GENERATION 2 TEMPLATES:

We have gotten rid of a couple features and added many features for these templates. There are too many to outline every one but there are a couple that should be mentioned :-)

NO LONGER
- there are no longer client sites with the generation 2 templates. This is because we built in a jukebox per client for the main site and we are also going to be creating a mini client site stand-alone product this year that will be much more intuitive and have more designs to use :-)  
- we have removed the email / newsletter database list - it was an outdated feature that not many people were using and caused un-necessary confusion
- saving multiple favorites from the cart. We found that this caused a lot of people a headache trying to explain it so we have replaced it with an autosave favorites per client password. That means whenever a client logins they will automatically see their favorites and won’t have to worry about saving or loading them
 
NEW
- 231 advanced settings in the ‘Advanced settings’ section where you can edit all the small tweaks such as font size, spacing, wording, whether links open in external windows, etc.
- more colors (31 total) each with a description of what they control
- ability to upload the non-legacy version of google analytics as well as the verification code from Google. 
- a ’generate sitemap’ button that will generate a sitemap of what the site content
- stripped down html content that shows to search engines for crawling
- ability to have unlimited gallery sections with unlimited galleries within
- ability to upload flv video AND h.264 encoded videos with extensions *.flv, *mov,  non protected *.mp4, and *.f4v
- smart video playing that will figure out the video size or play it at the size specified in the admin
- ability to password protect each video gallery
- ability to choose to have the gallery thumbnails appear cropped or not
- splash page image links out to the first button link
- each page can be linked to directly
- clean urls for easier google crawling
- ability to add a meta title to each page in the ‘edit site menu’ section
- and, of course, the NEW front-end cart for a more user friendly experience
We are hard at work on the setups and hope to be completey through the list by tomorrow night or Wed. morning
have a great night!
Jen =)


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Jackson Launches! :-)

Posted on January 22, 2010

We’d like to introduce Jackson : http://www.portfoliositez.com/jackson/ (images courtesy of Jessica Price - thanks Jessica!)

jackson-about

Jackson is our first generation 2 template. The generation 2 features it has are:

* direct linking to pages
* built in google analytics support
* stripped down html content display that will show your text and images  to search engines and non-javascript enabled vistors
* unlimited gallery sections which can each hold unlimited galleries
* jukebox per gallery section
* 200+ advanced settings that will let you tweak everything from the position of the fancy vertical text to the animation times and types
* no hard coded labels, you have complete control over every bit of wording throughout the site
* NEW jukebox
* NEW front-end cart
* NEW flexible interface so you choose how large you want it to expand to so that your images look just right

jackson-about2

Each text section can take any vertical size image - it will adjust it’s text position based on the width of the image

jackson-calendar

The calendar rollovers are now dynamically sized to fit the text you enter - no more running out of room with date descriptions

jackson-cart

The new user-friendly design of the cart will allow easy adding of images to the cart. You choose what galleries (front-end or proofing) you would like it to show in

jackson-packages

New package editor allows clients to easily add any image to the package without having to save them to favorites first

 

jackson-lightbox

New lightbox popup feature so any thumbnail in the cart can be clicked on to see an extra large version of the image so you clients can look at the details closely. You have full control over the watermarked copyright saying that appears over the image to prevent the image being used for printing.

jackson-contact

New jukebox has an euqualizer built in to move to the song beat that you upload

 

 

SOME THINGS YOU SHOULD KNOW:

 - You can now order Jackson from our site. Use the coupon 5OFFJACKSON to receive $5 off an extra template, switch, or new service purchase of Jackson. Use the coupon 25OFFJackson to receive $25 off an individual purchase of Jackson.

- We are still debugging so setups will NOT begin until Monday. We will be setting up the sites on a first come first serve basis. If there are a lot of orders then those who ordered later may be setup on Tuesday or Wed. Any rush orders from here until Monday will be setup first.

- We will be creating another sample of Jackson showing the advanced features such as the proofing, music in the galleries, and twitter and facebook links on Monday.

- If Jackson isn’t your cup of tea no worries! This is just the first of many generation 2 designs. See us at WPPI at the beginning of March to see what new designs we have to show you!



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